Política de privacidad

🔒 Privacy Policy – GLOBAL NEXOS LLC / PMMNAPOLES.COM

Last updated: November 9, 2025

1) Introduction

This Privacy Policy explains how PMMNAPOLES, a registered brand under GLOBAL NEXOS LLC, collects, uses, protects and shares personal information of users who visit or interact with our website https://pmmnapoles.com (the “Site”). Throughout this document, “we”, “us”, or “our” refers to PMMNAPOLES, and “you” or “user” refers to any person who accesses, purchases, or uses our services. By using this Site, making a purchase, or providing personal information, you agree to the practices described in this Policy. If you disagree with any part, please do not use our services.

2) Information We Collect

We collect personal and technical information to provide a complete, secure, and personalized experience.

  • Information you provide directly: full name, address, phone, email; shipping and billing details; payment information (processed securely via Shopify, Shop Pay, PayPal, or other providers); messages or inquiries sent by email, forms, social media, or WhatsApp; customer support information, returns, or order history.
  • Information collected automatically: IP address, browser type, device, time zone, OS; pages visited, actions on the Site, session duration; cookies and similar technologies for performance, analytics, and personalization.
  • Information received from third parties: from Shopify (processing, security, analytics), DSers (order and supplier management), and platforms like Meta, Google, Klaviyo, Manychat (advertising, automation, communications). All external information is handled under the same privacy and security standards described here.

3) How We Use Your Information

  • Process orders, payments, and shipments.
  • Comply with legal, tax, and contractual obligations.
  • Provide support and personalized assistance.
  • Improve navigation, functionality, and Site security.
  • Prevent fraud, unauthorized access, and system abuse.
  • Send notifications or updates related to orders or policies.
  • Personalize your experience within the Site.

PMMNAPOLES never sells or rents your personal data.

4) Sharing and Disclosure

Your information may be shared only with:

  • Service providers: Shopify, DSers, PayPal, logistics or customer service companies.
  • Legal authorities: where required by law, order, or official investigation.
  • Technology partners: hosting, payment gateways, or security maintenance.

All our providers comply with international confidentiality and data‑protection standards.

5) Cookies and Tracking Technologies

We use cookies and similar tools to remember preferences, analyze performance and behavior on the Site, and personalize experiences and content. You can configure or reject cookies from your browser. We also recognize the Global Privacy Control (GPC) signal as a privacy preference mechanism.

More information about cookies used with Shopify: https://www.shopify.com/legal/cookies

6) Data Retention

We retain personal data only for as long as necessary to comply with legal/tax obligations, complete transactions or resolve disputes, and ensure order traceability and operational security. When no longer needed, information is deleted or anonymized securely.

7) Your Rights

You have the right to:

  • Access your personal data;
  • Rectify incorrect or incomplete information;
  • Delete your data when no longer necessary;
  • Limit or withdraw consent for specific uses;
  • Request portability of your data to another provider;
  • Lodge a complaint with competent authorities.

To exercise your rights, contact us via the official channels below. We will handle your request free of charge within legally established time frames.

8) International Transfers

Our services are operated via Shopify, whose servers may operate in the United States or other countries. Such transfers comply with the EU Standard Contractual Clauses (SCC) and other international protection standards. We do not transfer personal information to countries lacking an adequate level of protection.

9) Information Security

  • SSL (Secure Socket Layer) certificates.
  • Encryption of sensitive data.
  • Internal access policies and authentication.
  • Security monitoring and periodic audits.

If a security breach is detected, we will notify affected users and competent authorities, as required by law.

10) Children’s Privacy

Our services are not directed to children under 16. We do not intentionally collect information from minors. If a parent or guardian discovers that a minor has provided data, they may contact us to request immediate deletion.

11) Changes to This Policy

We may modify this Privacy Policy at any time. Updates will be posted on this page with a new revision date. Continued use of the Site after changes implies acceptance of the current version.

12) Contact Information

For questions or complaints regarding this Policy, contact us through the following official channels:

  • Email: info@pmmnapoles.com
  • Phone: +1 (817) 855-9058
  • WhatsApp: +1 (817) 855-9058
  • Address: 17350 State Hwy 249, Suite 220220, Houston, TX 77064, United States
  • Trade name: PMMNAPOLES (GLOBAL NEXOS LLC)

By using this Site, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.